We work with small and medium sized business who appreciate wanting to build long term relationships with their software and IT support providers. Utilizing over a decade of systems administration and software design experience we assist our clients with growing their business. When they grow, we grow.
We create easy to use software that assists our clients with growing their business. When they grow, we grow.
Umycode Technologies has been the lead development team for the Golden Retriever asset management platform since it’s inception in 2014. Golden Retriever provides clean and thorough collection forms for clients performing routine inspections in the utility pole and herbicide spraying industries. We have a 92% customer retention rate since the platform launched and Golden Retriever clients have submitted an average of 1000 records and 200 photos daily since 2014.
As the lead development team we handle the building and maintenance of the entire technology stack as well as a large portion of the customer support on behalf of our friends at Genics Inc. We recently completed an entire re-write of the mobile application and are proceeding with adding full GIS capabilities into the Golden Retriever web portal.
Our current passion project is a new platform we launched called Work Tyme. Work Tyme is our opportunity to provide businesses with an easy to use people management platform. It all began when we were approached by a client in the spring of 2018 asking if we had suggestions for a HR management platform. A platform that also allowed them to have staff submit time sheets digitally into their Sage 50 system. After a few more meetings with the client to determine their wish list of features we investigated the current offerings available. When we were unable to find an existing offering that matched their wants we decided to work with them and build the platform they needed.
HR management platforms are not a new idea. Some of the features that set Work Tyme apart from the existing offerings in the HR software space are the following:
Everyone else likes to give you 30 days free to trial their platforms, we give you your first 3 employees for free, forever. If you only have 3 employees you will never have to pay to use Work Tyme.
All time submitted by employees must be approved by a supervisor before it will be allowed to be exported to Sage 50. If the supervisor requires they can deny the time slip and it is sent back to the employee for review.
We only charge for active employees. Having personally worked in industries with a lot of seasonal employees the thought of having to pay for their accounts when they are not currently working is ridiculous. If an employee hasn’t used their account in 30 days they are removed from your monthly bill.
With Work Tyme you are working with a small development team that prides itself on customer service.
As most businesses grow they quickly develop a need for IT support but are not yet at the point where they require (or want) a full-time IT employee. This is where we can help.
Our clients range from ones that have a handful of workstations and a few Windows servers on premises to clients with hybrid set-ups where we monitor numerous servers located in Amazon’s cloud along with their 30+ workstations at their office.
We have found that as most companies start out the IT support responsibilities fall on that one current employee that has an interest in technology. However, as the business grows the support needs from other staff start to take up too much of this employee’s time and they end up unable to perform the duties of their primary role in the company. The company is not yet at the size where you can employee a full-time IT staff member but you do need someone to assist your staff in their daily IT support needs. For a flat monthly rate we are able to remotely monitor your server infrastructure, apply patches, and provide off-site backup for your mission critical data. And most importantly, assist your employee’s with their day-to-day support needs.
If instead of an ongoing support program you are in need a new server commissioned, a workstation set up for a new employee, or any other IT related project completed, we can provide a competitive quote for these one-time projects as well.
Let us handle the IT so you can focus on growing your business.
We currently have availability for only one more ongoing IT support contract. As we are a team of two we pride ourselves on providing the absolute best service possible to our clients which means limiting the amount of IT support contracts we have at any one time. All our clients have been with us for numerous years so once filled we likely will not have an opening for some time. Please contact us for more information if you are interested in having us assist with your IT needs.
Umycode Technologies is based in Edmonton, Alberta and was founded by Dave and Erin Umrysh. We’ve been partners in marriage and business for over 10 years and started Umycode Technologies after we saw a need for a customer service focused software development and IT support company.
As part of Dave’s previous employment he was employed as a DevOps manager and was responsible for the company’s 60+ servers located in four data centers across Canada. As well he oversaw the IT support needs of the 100+ staff members in their four offices nationwide. He also single handedly built a complete asset management system and traveled North America selling the platform.
It was from these experiences that he discovered clients from varying industries shared the same requirements from an IT company. They do not want to have a faceless company handling their mission critical business infrastructure. They want to be able to form a relationship with the people handling their assets.
The relationships he built during this period were so strong he was able to form Umycode Technologies to not only continue development of the asset management platform, but to expand his services to other business in need of the same high service standards.
“I have worked with Dave Umrysh for over 13 years now, first as his manager and now as a client of his business. With Dave’s guidance and expertise, we have been able to focus on growing our business without having to worry about the IT. While working for Genics Inc. we tasked Dave with building a complete asset management platform that he still manages for us to this day. I can’t imagine having anyone else manage our IT support or software development projects.” ~ Cal Wall, CEO and Founder of Genics Inc.
“We have worked with Dave on a few projects; Data logging process information from a PLC into a database for further analysis, a complete upgrade of a company server and network setup (including remote access), website design and maintenance. His knowledge and expertise is greatly appreciated and respected. I look forward to the next project with him.” ~ Ray Whitaker, Managing Partner of Matrix AIM
“We first utilized Dave’s expertise a few years ago when it came time to deploy a new server in our office. His friendly attitude and professionalism, in addition to his IT skills, made for a quick and painless upgrade. Since then Dave has become our go to person for IT support.” ~ Borys Hayduk, President of Palladium Products Ltd.
“I have known Dave Umrysh for a few years and he is an amazing person. Dave’s knowledge and support for computers and advice really helped our business develop. Dave’s IT support helped us through a couple of new computers and made the process to get set up with all our programs very smooth. We are a 40 year family business that started here in Edmonton in 1968. “ ~ David Campbell, Owner of Cam-Mac Pools Ltd.